Support

Frequently Asked Questions

How long until installation?

Delivery and/or installation typically occurs two to two and a half weeks after template ready notification and deposit payment. Longer timeframes can be expected pre-Christmas.

Can I keep my cutouts?

Yes - specify your requirements including dimensions at time of ordering if you would like cutouts edged and polished for reuse.

How do I register the warranty for my benches?

Register directly with your stone manufacturer (Caesarstone, Quantum Quartz, Smartstone, Silestone/DEKTON or EssaStone) generally within 30 days of installation.

How soon can I install my sink and splashbacks after installation?

Allow at least 24 hours for the bonding resin to cure. We recommend booking trades two days after installation to avoid affecting structural integrity.